We can say with total conviction and confidence that we are excited about our future. We have consistently grown and demonstrated our commitment over the last two decades and we will continue to do so in the achievements we make and in the positive difference we bring to people’s lives.

In a world where nothing stands still, Türkiye İş Bankası A.Ş. now occupies an environment with more intense competition and higher consumer expectation than ever before. Internet and mobile connectivity have increased beyond measure bringing new knowledge and higher expectation of service. This has significantly changed the way banking business is done and how it is perceived by the public

As part of the change, we have adopted an internal change programme that has been firmly embedded in our business plans, our staff training, our branches and our services. This programme overhauled the Bank’ score values and brand, resulting in a stronger on-the-street presence.